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Noticeboard

Apr-17: 252 people failed to attend their GP/nurse appointment!  This is equal to 42 hours of wasted appointments!  

With increased demand for GP and nursing services and very little extra funding to facilitate this rise, reducing the DNA (did not attend) rate could make a significant difference to appointment availability.  PLEASE...if you cannot make your appointment, let us know ASAP so we can offer it to someone else.

CQC Rating

The Care Quality Commission (CQC) is the independent regulator of health and social care in England www.cqc.org.uk 

The UEA Medical Centre has been rated overall as: Outstanding OUTSTANDING

This is excellent news for the practice, staff and patients. 

The CQC carry out their inspections based on five key questions.  These questions are assessed using the inspection panel's professional judgement, supported by objective measures and evidence.  Below you will be able to see our ratings for each area;

1. Are we safe? (checks on staff and equipment)

Green smartie Good

2. Are we effective? (in the clinical and administrative services provided)

Green smartie Good

3. Are we caring? (attitudes to patients and staff) 

Green smartie Good

4. Are we responsive to people's needs? (particular needs of our population)

Outstanding Outstanding

5. Are we well-led? (an organised and effective business)

Outstanding Outstanding

To find out more about what the ratings actually mean, see here: http://www.cqc.org.uk/content/ratings 

To view the full report of their inspection, see here: http://www.cqc.org.uk/location/1-585118096 



 
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