Noticeboard

Your Information and Privacy - We take privacy seriously and we want to provide you with information about your rights, who we share your information with and how we keep it secure. We are currently sending out text messages to alert you to GP-GDPR.
Visit Your Information/privacy/GDPR and how GP data is used for planning and research  for further information.
To opt out complete this form: Type 1 Opt-Out Form and send it to us umsuea@nhs.net 

University Medical Services (GP Surgery)

The UEA Medical Centre (UMS) is located just off the Bluebell Road entrance to the UEA, on University Drive.

Reception and Appointments: 01603 251600
Secretaries: 01603 251601
Email: umsuea@nhs.net (for non-urgent administrative queries only)
Email: 
prescriptions.umsuea@nhs.net (for repeat prescriptions only)


Separate organisations within this building;
 
UEA Boots Pharmacy (t) 01603 505629 (w) Boots UEA Pharmacy
UEA Dentist (t) 01603 592173 (w) UEA Dental Practice

Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

08:00-18:30
08:00-18:30 
08:00-18:30
08:00-18:30
08:00-18:30
Occasionally open 08:30-12:00 for pre-booked appointments only 
Closed

! NHS Covid Protection Guidelines 

In line with NHS guidance, will continue with face masks, social distancing and our one way system until further notice.

This is to ensure the ongoing protection of patients (unwell and those yet to be immunised) and our staff.  

Our doors are now fully open, but we ask that you do not come into the building if you have any Covid symptoms - instead please wait outside and press the intercom to speak to a member of staff or phone 01603 251600. 

Appointments are being delivered over the telephone, face-to-face and via video consultation.  

All urgent same day doctor appointments will be via telephone consultation in the first instance.  The doctor will call you and if they then feel you need to be seen in person they will arrange this.

Some nurse appointments can be via telephone - you will advised this on booking.  If you physically need to be seen by a nurse ie; dressing, blood test, immunisation etc then you will be a booked a face-to-face appointment. 

PRESCRIPTIONS

If you need a prescription, please try and order online via Patient Access or emailing prescriptions.umsuea@nhs.net rather than phoning as our phone lines are incredibly busy.   We can arrange for prescriptions to be sent electronically to any pharmacy (please have the postcode and name of pharmacy to hand for us to do this).   

Keep well and safe, be kind and thank you for your understanding and patience.


Out of Hours

Telephone number: 111223794
 
111 is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a day, 7 days a week, 365 days a year.  When the practice is closed, please ring this number for advice. You can find out more about 111 by visiting www.nhs.uk/111

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency. 


Research Practice 

We are now a research practice - click here for info NIHR Be Part of Research! or on the tabs to the right...

 


**Please note - this is a limited service on a Saturday morning for routine (non-urgent) pre-booked appointments.  If you do not have an appointment and you feel your problem is urgent, please call NHS 111 service (see out of hours details below).  Alternatively, visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 7am-9pm, telephone 01603 677500.  Bus number 25 from the UEA.

When we are closed, phone NHS 111 for out-of-hours medical assistance, or visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 7am-9pm, telephone 01603 677500 www.norwichwalkincentre.co.uk 

(Site updated 26/07/2021)
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