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DNA (did not attend) rate for November 2016;

  • 611 people failed to attend their doctor/nurse appointment
  • This is equal to 102 hours of wasted appointments!  
  • If you can not make your appointment, please let us know as soon as possible so we can offer it to someone else. 

Welcome to University Medical Services

The UEA Medical Centre (UMS) is located just off the Bluebell Road entrance to the UEA, on University Drive.

Reception & Appointments  01603 251600Occupational Health  01603 592174
Secretaries  01603 251601Dentist  01603 592173
Email  umsuea@nhs.netBoots Pharmacy (campus)  01603 505629
Fax  01603 506579 


Christmas/New Year Opening Times

Mon 19-Dec8.30am-6.30pmMon 26-DecClosedMon 02-JanClosed
Tue 20-Dec8.30am-8.00pmTue 27-DecClosedTue 03-Jan8.30am-8.00pm
Wed 21-Dec8.30am-6.30pmWed 28-Dec8.30am-6.30pmWed 04-Jan8.30am-6.30pm
Thu 22-Dec8.30am-6.30pmThu 29-Dec8.30am-6.30pmThu 05-Jan8.30am-6.30pm
Fri 23-Dec8.30am-6.30pmFri 30-Dec8.30am-6.30pmFri 06-Jan8.30am-6.30pm
Sat 24-Dec8.30am-12.00pm**Sat 31-Dec8.30am-12.00pm**Sat 07-Jan8.30am-12.00pm**
Sun 25-DecClosedSun 01-JanClosedSun 08-JanClosed

Usual Opening Hours

Monday8.30am - 6.30pm 
Tuesday8.30am - 8.00pm 
Wednesday8.30am - 6.30pm 
Thursday8.30am - 6.30pm 
Friday8.30am - 6.30pm 
Saturday8.30am - 12.00pm** Limited service - see details below 

**Please note - this is a limited service on a Saturday morning for routine (non-urgent) pre-booked appointments.  If you do not have an appointment and you feel your problem is urgent, please call NHS 111 service (see out of hours details below).  Alternatively, visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 8am-8pm, telephone 01603 677500. 

Out of Hours

Telephone number: 111
111 is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a223794 day, 7 days a week, 365 days a year.  When the practice is closed, please ring this number for advice. You can find out more about 111 by visiting


Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

YourNorwich Logo  is a new voluntary service directory, set up specifically for local people to search and access a wide range of health, care and support services in the Norwich locality.  Visit their website for details

(Site updated 02/12/2016)
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