University Medical Services
The UEA Medical Centre (UMS) is located just off the Bluebell Road entrance to the UEA, on University Drive.
| Reception & Appointments 01603 251600 | Occupational Health www.umsoccupationalhealth.co.uk |
| Secretaries 01603 251601 | Occupational Health 01603 592174 |
| Email umsuea@nhs.net | UEA Boots Pharmacy (campus) 01603 505629 |
| Fax 01603 506579 | UEA Dentist 01603 592173 |
Usual Opening Hours
| Monday | 08:30-18:30* | |
| Tuesday | 08:30-20:00** Routine pre-booked appointments only, after 6.30pm | |
| Wednesday | 08:30-18:30* | |
| Thursday | 08:30-18:30* | |
| Friday | 08:30-18:30* | |
| Saturday | 08:30-12:00** Limited service - see details below | |
| Sunday | Closed | |
*Please note: Weekdays (excluding Tuesdays) doors close at 6pm. Phone lines remain open until 6.30pm for emergencies.
**Please note - this is a limited service on a Saturday morning for routine (non-urgent) pre-booked appointments. If you do not have an appointment and you feel your problem is urgent, please call NHS 111 service (see out of hours details below). Alternatively, visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 7am-9pm, telephone 01603 677500. Bus number 25 from the UEA.
When we are closed, phone NHS 111 for out-of-hours medical assistance, or visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 7am-9pm, telephone 01603 677500 www.norwichwalkincentre.co.uk
Appointments - Keep it or cancel it!
"Keep it or cancel it! Don't waste it!" Have you ever wondered why it can be difficult to get an appointment with a GP/Nurse? Last month, 264 people failed to attend their booked appointment! This is equal to 44 hours of wasted appointments!!! This is such a waste of NHS time and appointments are in high demand. PLEASE...if you cannot make your appointment - cancel it!
IAS Service (Improved Access Service)
The UEA Medical Centre takes part in a national initiative to provide additional routine appointments for patients across the Norwich area. These appointments are not provided by the UEA Medical Centre staff, but by an external provider.
These appointments available are limited, but will be provided during early evenings on weekdays and Saturday mornings.
Click here for further information about this service.
Out of Hours
Telephone number: 111
111 is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a
day, 7 days a week, 365 days a year. When the practice is closed, please ring this number for advice. You can find out more about 111 by visiting
www.nhs.uk/111Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Student health apps for your mobile phone developed by ESC, give fast access to reliable health information on over 125 physical and mental health topics. Click here for further information and to download
is a new voluntary service directory, set up specifically for local people to search and access a wide range of health, care and support services in the Norwich locality. Visit their website for details www.yournorwich.org
(Site updated 27/02/2020)