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CORONAVIRUS: If you are unwell and have recently travelled to an area affected by Coronavirus or met someone who has, DO NOT visit a GP surgery, community pharmacy or hospital.  Call 111, stay indoors and avoid close contact with other people.  Click here for further information... 

MUMPS OUTBREAK: Mumps in the UK are at a 10 year high.  The full MMR vaccine (2 doses) can reduce the severity of this infectious disease if you do contract it.  It is FREE on the NHS. If you have not had the vaccine, call us to book.  Further information:

University Medical Services

The UEA Medical Centre (UMS) is located just off the Bluebell Road entrance to the UEA, on University Drive.

Reception & Appointments  01603 251600Occupational Health
Secretaries  01603 251601Occupational Health  01603 592174
Email  umsuea@nhs.netUEA Boots Pharmacy (campus)  01603 505629
Fax  01603 506579UEA Dentist  01603 592173

Usual Opening Hours

Tuesday08:30-20:00** Routine pre-booked appointments only, after 6.30pm 
Saturday08:30-12:00** Limited service - see details below 

*Please note: Weekdays (excluding Tuesdays) doors close at 6pm.  Phone lines remain open until 6.30pm for emergencies.

**Please note - this is a limited service on a Saturday morning for routine (non-urgent) pre-booked appointments.  If you do not have an appointment and you feel your problem is urgent, please call NHS 111 service (see out of hours details below).  Alternatively, visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 7am-9pm, telephone 01603 677500.  Bus number 25 from the UEA.

When we are closed, phone NHS 111 for out-of-hours medical assistance, or visit the NHS Walk-in Centre at Rouen Road (near Castle Mall), open 7 days per week, 7am-9pm, telephone 01603 677500 

Appointments - Keep it or cancel it!

"Keep it or cancel it!  Don't waste it!"  Have you ever wondered why it can be difficult to get an appointment with a GP/Nurse?  Last month, 264 people failed to attend their booked appointment!  This is equal to 44 hours of wasted appointments!!! This is such a waste of NHS time and appointments are in high demand.  PLEASE...if you cannot make your appointment - cancel it! 

IAS Service (Improved Access Service)

The UEA Medical Centre takes part in a national initiative to provide additional routine appointments for patients across the Norwich area.  These appointments are not provided by the UEA Medical Centre staff, but by an external provider. 

These appointments available are limited, but will be provided during early evenings on weekdays and Saturday mornings.  

Click here for further information about this service.

Out of Hours

Telephone number: 111
111 is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a223794 day, 7 days a week, 365 days a year.  When the practice is closed, please ring this number for advice. You can find out more about 111 by visiting

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Expert Self Care | Providing tools for better health

Student health apps for your mobile phone developed by ESC, give fast access to reliable health information on over 125 physical and mental health topicsClick here for further information and to download

YourNorwich Logo  is a new voluntary service directory, set up specifically for local people to search and access a wide range of health, care and support services in the Norwich locality.  Visit their website for details

(Site updated 27/02/2020)
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