Patients are required to see a doctor the first time a prescription for long-term medication is requested.
All requests must be in writing. We do not accept prescription requests over the phone.
You should request a repeat prescription at least three days before you run out of the medication using one of the following online methods or come into the medical centre in person with your repeat order slip having clearly marked the items required. Please note: the contraceptive pill cannot be ordered on a repeat prescription. Please make an appointment with a nurse (nurse A clinic).
If you would like someone to collect a prescription on your behalf, please let us know.
Prescriptions are classed as part of your medical record and subject to Data Protection and Patient Confidentiality, therefore without the consent of a nominated person(s) to collect them in your absence, we will not be able to hand them over. You only have to let us know once and we will add their details to your record. If you wish to alter your nominated person(s) please let us know.
Prescription Request (if requested after midday, please follow the next day guidance)
Date expected at pharmacy (please allow time for dispensing at the pharmacy)
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Please also order repeat prescriptions in good time prior to university vacations.
Electronic Prescribing (EPS) – Get your prescription sent to any pharmacy in England
The practice supports electronic prescribing. If you have already nominated a pharmacy to pick up your medicines from, they will be available to collect direct from them in 2-3 working days. Please speak to your pharmacist for further information on nominating them if you wish to receive your prescriptions electronically in the future. Prescriptions can still be collected from the Medical Centre if you would prefer.
There is further information about prescription exemptions and fees on the NHS website.
Help with Prescription Costs
Need Help With Prescription Costs?
If you have a low income, the NHS Low Income Scheme could help you pay for;
NHS dental treatment charges
the cost of sight tests, glasses and contact lenses
the cost of travelling to receive NHS treatment
NHS wigs and fabric supports
The amount of help you are entitled to, depends on your household income and outgoings. You can apply for a certificate to receive free or reduced cost treatment. All you need to do is print out and complete an HC1 Application Form below or you can get a hard copy from our main reception and post it to NHS Low Income Scheme, NHS Business Services Authority, Bridge House, 152 Pilgrim Street, Newcastle upon Tyne, NE1 6SN.